Shipping policy

Shipping Policy

At Ribbonwala, we are committed to delivering your orders in a timely and secure manner. This Shipping Policy explains how we handle shipping, delivery timelines, costs, and tracking information for all orders placed through our website.

All orders are subject to product availability. If an item is not in stock at the time your order is placed, we will notify you and issue a full refund using your original payment method.

Orders are shipped to the address provided during checkout. It is your responsibility to ensure that the shipping address entered is correct and complete. We are not responsible for orders that are lost or delayed due to incorrect address information.

We offer both domestic and international shipping. Delivery locations are determined at checkout. Some remote or restricted areas may not be serviceable by our shipping partners. In such cases, we will notify you promptly.

The estimated delivery timeframe is typically between five to six business days from the date of shipment, not the date of order. Business days refer to Monday through Friday, excluding public holidays. While we aim to dispatch and deliver your orders as quickly as possible, delivery times are estimates only and may vary depending on your location, carrier delays, customs clearance, or other unforeseen circumstances. We do not ship on Sundays.

Shipping costs are calculated based on the weight and size of your order, as well as the destination. You can view the applicable shipping charges at the checkout page before making payment. In some cases, additional shipping fees may apply for remote areas or for large or heavy packages. These charges, if applicable, will also be visible at checkout. Any applicable taxes or duties are calculated based on the destination region and are also shown before order confirmation.

Once your order has been shipped, you will receive a confirmation email with a tracking link. This allows you to monitor the status and estimated delivery of your package. We work with reliable courier services to ensure timely delivery and efficient tracking.

If you have any concerns regarding shipping, delivery delays, damaged shipments, or your order status, please contact us at ribbonwala@hotmail.com

Thank you for shopping with Ribbonwala. We appreciate your trust and look forward to serving you.